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Providing first-class product support is a priority. That's why we have a dedicated
support team at ShareScope.
If you have questions about the ShareScope program or its features, you may contact
our Technical Support Team (open 9am to 6pm Monday to Friday).
Free lifetime support is part of your Membership entitlement and it is a very highly
praised service. We pride ourselves on our customer service and we aim to answer all emails and
phone messages by the next working day. |
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“In all the ShareScope services I have used,
your response times and courtesy levels are the highest I have ever encountered.”
KL - Email
More testimonials |
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0845 045 0111 (local rate) |
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020 7549 1104 (national rate) |
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| Telephone Number: |
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0845 045 0111 (local rate) |
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020 7549 1104 (national rate) |
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| Telephone Number: |
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0845 456 0545 (local rate) |
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020 7549 1103 (national rate) |
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Please note that the ShareScope Pro lines open at 8am. |
If it is out of hours then there is a comprehensive on-screen help available from the Help
menu in the program. We also recommend reading the User Guide before contacting us as many of your
questions may be answered therein. You can download the latest ShareScope User Guide at our
download
site. There are also a number of ShareScope forums where you may find other ShareScope members who can answer
ShareScope-related questions. It is important to note that the forums are not regularly monitored
by ShareScope. Support questions and suggestions should be directed to
If you have any questions regarding your account, payment or change of personal details
(i.e. postal address, telephone number or email) please contact us on 020 7549 1100 or email
Click here for information on re-subscribing to
ShareScope.
For details on obtaining a new User Guide, click here.
ShareScope listens to its members' opinions and feedback. That's why we have a Wish List; an
ongoing list of improvements and features you would like to see included in ShareScope. We record
each request and use the Wish List as a guide for development priorities. We give each item careful
consideration and do our best to include many of them in the latest versions of the program but we
cannot promise that any particular item will be added.
Please email with any feedback or if you want
an item added to the Wish List.
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Click here to download the system info utility (60K).
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Click here to download the Camtasia Player (324K).
In some instances this will be required to run ShareScope training CDs.
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