| Cancelling your ShareScope subscription |
You can cancel your ShareScope subscription at any time but we do take pride in our
products, so please take the time to tell us why you wish to cancel.
Simply write to us or email us at (otherwise we
cannot confirm cancellation) and no further payment will be collected. Cancellations are usually
processed the same day or the next working day depending upon what time the request is received. We
will then confirm your cancellation in writing.
If you wish to cancel your membership within 30 days of purchase, we will refund your
membership fee immediately - that's our guarantee!
If you are cancelling an annual subscription then we will calculate any refund to you based
upon how many months you have used at the relevant monthly
subscription rate.
| Re-activating your ShareScope subscription |
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You can come back to ShareScope at any time simply by calling our FREEPHONE on 0800 052 1515
or you can reactivate your membership online (please
note that if you reactivate online, your account will not be reactivated until the following
working day).
There is a reactivation fee of £20. If you are subscribing to ShareScope Pro there is
no reactivation fee. In all cases your monthly or annual subscription is due on the day that you
reactivate.
Alternatively you can email us at .
Overseas customers can call +44 20 7549 1100.
We accept Visa, MasterCard, Switch, Visa Delta, and cheque for the reactivation fee. To
start using ShareScope today we advise that you pay by card as cheques take longer to receive and
process.
The monthly or annual subscription can be paid with the above cards (except Switch) or by
Direct Debit.
Alternatively you can email us at but please DO
NOT send credit card details by email - it is much safer to resubscribe on-line
NOW from our SECURE web server. |